Voice and Accountability in Social Protection

Voice and Accountability in Social Protection:
Lessons form Social Pensions in Africa


Social protection mechanisms such as universal pensions have great potential to reduce
old-age poverty, improve older people’s access to healthcare, and restore their
sense of dignity by giving them more financial independence. However, policy commitments
themselves are not enough to guarantee that social pension schemes will function well. They
can face plenty of challenges. Eligible older people may be missed during registration,
payments may be delayed, or the system for selecting recipients may not be transparent.