Our privacy policy & cookies

We’re committed to safeguarding your safety online. Please read the following policy to understand how your personal information will be treated.

What personally identifiable information is collected from you?

HelpAge USA collects the following information regarding visitors to our website: IP address, information regarding what pages are accessed and when, information volunteered by you, such as survey information, email address and, your preferred means of communication.

How is your information used?

HelpAge USA uses the information we collect about you to help us understand more about how our site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.

Who is collecting your information?

HelpAge USA is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties, apart from selected NGOs which are part of the HelpAge global network, unless you have opted out (see paragraph 5). We collect information at several different points on our website.

How does HelpAge USA share your information?

HelpAge USA is committed to protecting the personal data of its supporters and members. Any details you give us will be held in accordance with the Data Protection Act 1998.

You may request a copy of the personal information relating to you which is kept on file by HelpAge USA (for which we may charge a small fee) by writing to the Data Controller at info@helpageusa.org

We cannot be held responsible for the privacy of data collected by websites not owned managed by HelpAge USA.

What are my choices on how my information is collected, used, and distributed?

HelpAge USA will not disclose any of your personally identifiable information, except where you have given your explicit permission. From time to time we may want to contact you about other HelpAge USA services and products or pass your details to similar organizations.

You can opt-out of either type of contact using the tickboxes provided within our website. If you are emailed with information and you do not want to continue receiving it, please follow the instructions at the bottom of the email, which will tell you how to unsubscribe from receiving further updates. We may also need to disclose your information if required to do so by law.

What’s the HelpAge USA policy on allowing me to update, correct, or delete my personally identifiable information?

The accuracy of your individual identifying information is important to HelpAge USA. If you change postal or email address or any of the other information we hold is inaccurate or out of date, please email: info@helpageusa.org

What security precautions are in place to protect the loss, misuse, or alteration of my information?

When you give HelpAge USA personal information we take steps to ensure that your information is treated securely. Non-sensitive details (your email address etc) may be transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, HelpAge USA cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, HelpAge USA is committed to taking reasonable steps to ensure its security on our systems.

Does HelpAge USA use cookies on its website?

Yes. Cookies are pieces of information that are sent to your computer by HelpAge USA when you log on to our website. They are stored on your computer’s hard drive, allowing us to recognize you as a user when you next visit.

If you do not want cookies to be stored on your computer, you can disable this function. However, if you choose to do this, you may be unable to access certain parts of our site.

Does HelpAge USA review its privacy policy?

HelpAge USA reserves the right to amend this privacy policy. You are advised to visit this page periodically to keep up-to-date with any changes made to this policy.

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